Copyright and Trademark Policy

Effective: 24 January 2022

Shorthand Pty Ltd ABN 88 162 625 470 (we, us or our) respects the rights of copyright and trademark holders, as described in this policy. We take the intellectual property rights of others seriously and require our Customers and their Users to do the same.


We do not permit copyright infringing activities on our online platform and all associated services (our “Platform”). We will remove a party’s data or content from the Platform if properly notified that such data or content infringes another party’s copyright rights. We reserve the right to terminate Your account if you are suspected of infringing copyright without further notice, at our sole discretion.

If you believe that any content on our Platform violates your copyright, you should notify us in writing and ensure your notice includes the following:

  1. A description of copyrighted work that you believe is being infringed, or, if multiple copyrighted works are covered by the notice, a representative list of such works.
  2. A description of the item that you think is infringing and which is to be removed or access to which is to be disabled, and include sufficient information about where the material is located (including which website) so that we can find it (such as the item’s URL).
  3. Your address, telephone number, and/or email address.
  4. The following statement: “I believe in good faith that the use of the copyrighted material I am complaining about is not authorised by the copyright owner, its agent or the law (e.g. as a fair use)”.
  5. The following statement: “The information in this notice is accurate and, under penalty of perjury, I am the owner, or authorised to act on behalf of the owner, of the copyright or of an exclusive right that is allegedly infringed”.
  6. Your physical or electronic signature.

We will promptly notify the alleged infringer that you have claimed ownership of the rights in this content and that we have complied with your takedown notice for the content.

Our designated copyright agent to receive such claims can be reached as follows:

By post:

Attn: Copyright Agent
PO Box 2151
New Farm, QLD, 4005

By phone:

(07) 3185 4080

By email:


If you are a trademark owner and you believe in good faith that any content on our Platform infringes on your trademark rights, please inform us in writing at the contact details set out above. Your notice must include:

  1. Identification of the trademark(s) claimed to have been infringed, and, if registered with the United States Patent and Trademark Office or similar foreign entity, the registration number of the mark(s).
  2. Identification of the material claimed to be infringing and information sufficient to permit us to locate the material, such as the specific URL where the trademark appears on the Platform.
  3. A statement that the complaining party has a good faith belief that use of the trademark in the manner complained of is an infringement of the rights granted under United States or foreign trademark law.
  4. A statement that the information in the letter is accurate, and under penalty of perjury, that the complaining party is authorised to act on behalf of the owner of the allegedly infringed trademark.
  5. A physical or electronic signature of a person authorised to act on behalf of the owner of the trademark that is allegedly infringed.

Once you submit the report to us, our team will begin a brief investigation and will take action that it deems appropriate under the circumstances. If more information is needed from you, we will reach out via email.

Please note that we are not in a position to adjudicate complicated trademark disputes between third parties. Therefore, we are not in a position to act on reports that require a complex legal analysis or factual investigation. In those instances, we encourage you to contact the third party directly to try and resolve the matter.

If we decide to take down content in response to your report, please note that we will provide your report and contact information to the affected party, who may contact you directly regarding the matter.